Sales & Marketing Strategy Consultant | Richard Luker

I have had the pleasure of working with Richard at Xavio Design during 2020/21 and he was taken on as a Management Executive to assist in the strategic elements of running the business. Xavio are a mid/small size business with 20 employees and his work and achievements included: running a time management system, high level management discussions, financial analysis/improving company profits, starting up a new staff training program, taking over the company recruitment process and successfully introducing some excellent new members of the team.

I have worked closely with Richard and these initiatives have proved an enormous benefit in the growth of the business. He is an efficient, positive, well presented professional who can successfully communicate at all levels and I am highly confident in my recommendation.

Richard has helped us with several areas of our business

Recruitment. This has been extremely successful, with Richard managing the entire process and bringing in senior members of our staff only for the last tier interviews to assess the final shortlist. It has saved us a large amount in recruitment fees that we would have otherwise paid out to agencies, and yielded several high calibre new members of staff. We have had feedback from the candidates that the whole process was much more personable, professional, friendly and effective than they would have experienced from agencies, and that it is ‘refreshing to see a firm carrying out its own recruitment’. We feel this has helped to result in the exceptionally successful results. Richard has paid for his services many times over in saving us recruitment agency fees. He has also been able to assist with the onboarding and induction of these new employees.

Project Costing Analysis. Richard has set up a very effective analysis tool for managing project costs and time, which spans a complex range of data including professional fees in RIBA stages and gross profit from product sales. He continues to produce reports which are invaluable for management purposes. This complicated task was one which we would not have had the time to undertake with our existing staff, and involved working with a software provider to customise the web-based tool. He also took care of rolling this out to our staff and freelancers, and ensured that everyone is fully trained.

General Management. Richard has been of great assistance to myself and the leadership team, enabling the rapid execution and follow-up of key tasks of many different types. These included training programmes, HR issues, financial reporting & analysis, liaison with UBT, supply chain management, project costing analysis, organisation of management meetings, and much more. Many of these tasks would never have been executed without his tireless follow up.

•Cube Install has had the pleasure of working with Orca over the last few years. Richard and his team have been reliable and loyal while remaining adaptable to meet the changing needs of the business. Richard’s experience, knowledge, and network have been valuable to Cube Install, from adapting to our CRM systems to having a strong grasp of the industry. Richard is evidently passionate about bringing value to the business, often going above and beyond to achieve results. If you are in need of quality sales and marketing resource, we strongly recommend getting in touch with Orca.